Center Theatre Group Reviews

Center Theatre Group has an overall rating of 4.2 based on 70 reviews. Customer feedback on Center Theatre Group is mixed: Center Theatre Group reviewers highlight positive aspects like engaging performances, excellent customer service, convenient location, diverse programming, which strongly appeal to theater enthusiasts, families, tourists, local residents. However, Center Theatre Group is often criticized for its high ticket prices, limited parking options, occasional long wait times, inconsistent seating comfort.

4.2/5.0

70 reviews

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All Center Theatre Group Reviews (70)
GREEN
June 01, 2026
"Really professional staff"
The staff were genuinely nice and helpful. it’s only fair to give credit where it’s due, they treated people properly and handled everything in a professional way.
michaelbrescia7464
May 30, 2026
"Okay selection, but I wasn’t totally impressed"
The shows were decent enough, but the selection felt a bit limited for my taste. I found a couple things to watch, though I wasn’t really sure the overall quality was consistently there. It’s fine, but I’d like to see more variety.
casie_Seifert98
May 09, 2026
"Decent, but I expected clearer instructions"
It’s an okay subscription if you’re going to shows often, but I still felt like some events were a bit pricey. I used it a few times and it worked fine, just nothing that really wowed me. I also wish the instructions were clearer upfront, especially around how to use it and what’s actually included
Julie-parks
May 06, 2026
"Pretty decent overall, just not mind-blowing"
I’d say it’s good about 7 times out of 10. It does the job and I’m mostly happy with it, but the performance feels a little uneven here and there. Not bad at all, just not something I’d call amazing
CarolynWilson
May 01, 2026
"I went to an event through Center..."
I went to an event through Center Theatre Group, it turned out to be a good night overall. The emails had the info I needed, and the staff were helpful once I was getting in. That said, the line at the beginning moved slowly, and the signs weren’t super clear, so I did feel like I was stuck figuring things out more than I should’ve had to. Once I finally got inside, everything went smoothly and I enjoyed the event
James_williams71
April 22, 2026
"I ended up getting good..."
I ended up getting good seats and didn’t feel like I had to overspend to make it happen. I know everyone has a different idea of what’s “worth it,” but for what I got, I felt like the price was reasonable.
RosaRoddy_44
April 13, 2026
"clear Policy, kinda strict"
I made sure to check the refund and exchange rules before I bought anything. It’s all clear on the site, but a little strict if your plans change Last minute. I did like that exchanges seem possible as long as you follow the steps early enough. not perfect, but Fair enough and easy to understand.
JamesValles
March 12, 2026
"Helpful ushers and an easy visit"
The usher helped us find our seats really quickly, which made the whole visit smooth. Wandering around trying to figure it out ourselves would’ve been unnecessary
vance_Mitchell88
March 04, 2026
"Concessions were just okay"
The snacks were fine overall, but for some reason the drinks felt kind of pricey compared to everything else.
BrentWeathersby
March 01, 2026
"Pretty easy buying tickets"
I bought tickets on centertheatregroup.org and, it was smooth. Picking seats was easy, checkout didn’t give me any issues, and the confirmation email showed up right away. I’d definitely use it again.
ralph2004
February 26, 2026
"Crowd control was solid"
The crowd was managed better than I expected. Nice. The lines kept moving at a decent pace, which made things feel smooth overall. The only hiccup was near the doors, where it got a little confusing. Weird. But the staff jumped in quickly and helped point people the right way, so it wasn’t a big deal.
WilliamGoon_38
February 22, 2026
"Support was quick to respond"
I had a question and support got back to me the same day, which I appreciated. It wasn’t a totally perfect process, but nothing major, and they helped me get it figured out.
Mildred_syring73
February 01, 2026
"Parking was fine, I guess"
I did find parking, but it was a bit farther away than I expected. Not a huge deal, but when you're already trying to get there on time and then you have to walk over from there, it just kind of..
diane2001
January 26, 2026
"Seats were sooo comfy"
The seats were comfy, honestly. I was able to relax just fine, sooo no complaints from me.
hello_dan968
January 23, 2026
"The bathrooms were actually really clean, which..."
The bathrooms were actually really clean, which I always notice right away. The sinks weren’t gross, the floors weren’t sticky, the stalls looked taken care of, and there wasn’t that weird bathroom smell you sometimes get in public restrooms. Even the mirrors and counters looked decent. It just felt like someone was keeping up with it, which I really appreciated
emilyandre5274
January 21, 2026
"Box office was super helpful"
I called the box office with a question about my tickets, and they got it sorted out really fast. The person on the phone was so nice and patient, which made the whole thing way less stressful...
jane.Vinciguerra
January 21, 2026
"The discounts are nice and I’ve definitely saved..."
The discounts are nice and I’ve definitely saved a little here and there, but for what it costs I was kind of hoping there would be more perks included, because right now it feels useful but not super exciting, like it’s okay to have if you already shop here a lot but I’m not totally sure it feels worth it on its own.
amy-Ransom
January 18, 2026
"Good seats, view was pretty much right"
I used centertheatregroup.org before we went, mostly to look at the show stuff and figure out the seats situation. The sightlines info was actually more helpful than I thought it would be, like I could kind of picture what we were going to see from there. Our seats ended up being pretty much what I had in my head, so that was nice. No strange surprise view or anything like that. The site was also easy enough to use, not fancy maybe, but it did the thing I needed.
david-Kinder
January 16, 2026
"How were the actors this good??"
I went last weekend the acting was seriously impressive. Everyone felt like a real person, not like they were trying too hard or overdoing it. A couple of scenes actually gave me chills?? I’d absolutely go again just to see that cast perform.
julia_Long99
January 12, 2026
"Easy site, but a couple avoidable hiccups"
I found what I needed quickly, and overall the site was easy enough to use. There were a couple small hiccups along the way that felt avoidable, but nothing that kept me from getting it done.

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